Responsible Gaming at 7bat — Play With Confidence
At 7bat, gambling is entertainment — not a financial strategy. We provide every player in Bangladesh with the tools, information, and support they need to enjoy betting safely, stay in control of their spending, and recognise when gaming stops being fun. This page is your complete guide to responsible play on the 7bat platform.
Our Commitment to Safe Play
7bat takes responsible gaming seriously — not as a compliance checkbox, but as a genuine obligation to the players and families that make up our community across Bangladesh. Whether you are placing a casual bet on a BPL match or spinning slots on a weekend evening, the principles of responsible gambling apply to every session.
Online betting carries risk. The outcome of any game or sporting event is never guaranteed, and no betting strategy can overcome the house edge over the long run. 7bat strongly encourages all players to treat gambling as a form of entertainment with a fixed recreational budget — not as a source of income, a way to recover previous losses, or a coping mechanism for personal stress.
If gambling is affecting your finances, relationships, work, or mental wellbeing, help is available. 7bat's player protection team can be reached at [email protected] around the clock — Bangladesh Standard Time (BST, UTC+6). You are never alone in dealing with a gambling problem.
Never gamble with money you cannot afford to lose. Never chase losses. Never borrow money to fund gambling. If you find yourself doing any of these things, please use the self-exclusion tool or contact our support team immediately.
Set a time and budget limit before every session. Take regular breaks. Do not play when you are tired, stressed, or under the influence of alcohol. These simple habits make a genuine difference to how gambling affects your life over time.
Whether you are based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, or anywhere else in Bangladesh, the same player protection tools and support channels are available to you at no cost. Your wellbeing comes before any bet.
Strict 21+ Age Policy
Protecting young people from the harms of gambling is one of 7bat's most fundamental responsibilities. No player under the age of 21 is permitted to register, deposit, or place any bet on the 7bat platform.
Every new 7bat account must pass an age and identity verification check. Players are required to submit a valid government-issued ID — such as a Bangladesh National ID (NID) or passport — before deposits and withdrawals are enabled.
If 7bat discovers that an account holder is under 21 years of age, the account will be suspended immediately, all bets will be voided, and deposited funds will be returned to the original payment source. The account will be permanently closed.
If you share a mobile phone, tablet, or computer with anyone under 21, always log out of your 7bat account after every session. Do not save your password in shared browser profiles. Use your device's screen-time controls to restrict access.
If you believe a person under 21 has accessed or is attempting to access a 7bat account, please report it immediately by emailing [email protected]. We will investigate promptly and take all necessary protective action.
Player Protection Tools
7bat provides a suite of practical tools that put you in direct control of your gambling activity. All tools are free to use and available to every registered player in Bangladesh.
Set a maximum daily, weekly, or monthly deposit cap on your 7bat account. Once your chosen limit is reached, no further deposits can be made until the period resets — or until you request a reduction, which takes effect immediately. Requests to raise a deposit limit are subject to a mandatory 7-day cooling-off period before the increase is applied. To configure your deposit limit, contact [email protected].
Set a maximum duration for each gambling session. When your session time limit is reached, 7bat will prompt you with a reminder to take a break. You are in control of how long each session lasts. Regular breaks help maintain perspective, keep gambling enjoyable, and prevent the kind of fatigue-driven decision-making that leads to reckless bets. To set a session time limit, contact our support team at [email protected] with your preferred daily session cap in minutes or hours.
If you feel you need a short break from gambling but do not want to commit to a full self-exclusion, 7bat offers a time-out feature. You can pause access to your account for a period of 24 hours, 48 hours, 7 days, or 30 days. During a time-out, your account is suspended — you cannot log in, deposit, or place bets. Your balance is preserved and will be fully accessible when the time-out expires. To activate a time-out, email [email protected] with your requested duration.
Self-exclusion is the most comprehensive player protection tool available on 7bat. When you self-exclude, your account is permanently deactivated for a minimum period of 6 months, 1 year, or indefinitely — your choice. 7bat will also block any attempt to open a new account from the same identity details during the exclusion period. Self-exclusion is irreversible for its full duration. To self-exclude, contact [email protected] and clearly state that you wish to self-exclude along with your preferred duration.
In addition to deposit limits, 7bat allows players to set a maximum loss threshold per day, week, or month. Once your net losses for the period reach the limit you have configured, betting and game access is automatically suspended until the period resets. Loss limits are particularly effective for players who tend to chase losses after a bad run. Contact [email protected] to set or adjust your loss limit at any time.
7bat can send you periodic reminders during active game sessions to notify you how long you have been playing and how much you have wagered or won/lost in that session. These reality checks are designed to interrupt the flow of play and prompt a conscious decision about whether to continue. You can configure reminder intervals — every 30 minutes, every hour, or at a custom interval — by contacting [email protected].
Is Gambling Becoming a Problem?
Honest self-assessment is the first step toward regaining control. Review the questions below carefully and consider whether any of them reflect your recent gambling behaviour.
Answering yes to even one of the questions above is a signal worth taking seriously. You do not need to answer yes to all eight to have a gambling problem. Please reach out to 7bat's support team at [email protected] to discuss your situation confidentially, or use the self-exclusion tool to take an immediate break. You can also speak to a trusted person in your life — a family member, friend, or medical professional.
Six Principles of Responsible Play
These six principles summarise how 7bat approaches player welfare. Keep them in mind every time you log in and place a bet.
Before every session, decide on a fixed recreational budget in BDT (৳) that you are entirely comfortable losing. When that budget is spent, end the session — regardless of whether you are ahead or behind. Your financial stability always comes first.
Loss-chasing is one of the most destructive gambling behaviours. A losing streak is never "owed" to correct itself. Every bet is an independent event. If you have reached your loss limit for the day, close the app and return another time with a fresh perspective.
Long, unbroken gambling sessions distort judgment and increase risk-taking. Set a hard time limit before you start. Use 7bat's session reminders, or simply set an alarm on your phone. When the alarm goes off, stop — even if you are on a winning streak.
Gambling is a form of paid entertainment — like going to the cinema or watching a cricket match at the stadium. The cost of that entertainment is the amount you risk. Approach every session with this mindset and you will maintain a much healthier relationship with the activity.
A well-rounded life includes family time, social activities, exercise, hobbies, and rest alongside any gambling. If you notice that gambling is crowding out these other areas of your life, that imbalance is a warning sign. Reconnecting with other interests is one of the most effective ways to moderate gambling naturally.
Gambling problems thrive in secrecy. If you feel your gambling is out of control, talk to someone you trust — a family member in Dhaka or Chittagong, a close friend, or a medical professional. You can also speak confidentially with the 7bat support team at [email protected] at any hour.
Need Help? Our Support Team Is Here 24/7
If you are struggling with your gambling and need to take immediate action — whether that means setting a deposit limit, activating a time-out, or self-excluding entirely — the 7bat player support team is available around the clock, every day of the week, including Eid, public holidays, and Bangladesh Standard Time (BST, UTC+6) evenings.
Send an email to [email protected] with the subject line "Responsible Gaming Request" and describe what you need — whether it is a limit adjustment, a temporary pause, or a permanent self-exclusion. We will act on your request promptly and without judgment.
Continue Exploring 7bat Safely
Now that you are familiar with our responsible gaming tools and commitments, explore the 7bat platform with confidence — knowing that player safety is always our first priority.